Privacy policy
SHIPPING & PROCESSING
PLEASE NOTE: Orders are printed on demand. That means it will take approximately 3
weeks for production. Once received at our facility, orders will be shipped in 1-2 days.
Please be sure to read our policies regarding returns/exchanges and color & pattern placement.
Mahalo for your support as we launch our line to provide affordable and fashionable clothing in
prints we all love.
RETURNS/EXCHANGES
At this time, we are not accepting returns or exchanges so PLEASE review size charts carefully
before ordering. If there is an issue during shipping, please reach out to
ehoimailole@gmail.com within 3 days of receipt and be prepared to provide order number and
verify information.
Color Disclaimer
● Screen vs. Reality: We strive to display product colors accurately, but computer monitors
(laptops, phones, tablets) have different settings, resolutions, and color calibrations,
meaning colors may appear differently on your screen than the actual product.
● Lighting Matters: How you view the product in your home's lighting (natural, warm,
fluorescent) can also alter its appearance.
● No Guarantees: We cannot guarantee that the color you see on your screen is a 100%
exact representation of the true product color.
Pattern Placement Disclaimer
● Production Variations: Due to the nature of all-over printing and manufacturing, perfect
pattern alignment from front to back, or between individual items, is not always possible.
● Approximate Placement: Pattern elements may shift slightly or fall outside the typical
"safe print area" on finished products.
● Consistency: Slight variations in pattern appearance, hue, and tone can occur between
different production runs or sizes.
General Policy Statement
By placing an order, you acknowledge and agree that the final product's color and pattern
placement may vary slightly from the digital representation shown online. For exact color or
placement requirements, please contact us to request a sample before purchase. We are not
responsible for discrepancies between screen images and final products, but we aim for high
quality and customer satisfaction
PRIVACY POLICY
January 1, 2026
E Ho’i Mai Lole (its parent company and affiliates) (“we,” “us,” or “our”) respects your privacy and
is committed to protecting your personal information. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit or make a purchase from
www.ehoimailole.com (the “Site”).
By accessing or using the Site, you agree to this Privacy Policy.
Information We Collect
Personal Information You Provide
When you visit the Site or make a purchase, we may collect:
● Name
● Billing and shipping address
● Email address
● Phone number
● Payment information (processed securely by third-party providers; we do not store full
payment details)
● Account login information (if applicable)
Automatically Collected Information
We may automatically collect certain information about your device and browsing activity,
including:
● IP address
● Browser type and version
● Device type
● Pages viewed and time spent on the Site
● Referring URLs
● Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
● Process and fulfill orders
● Communicate with you regarding your orders, account, or customer service inquiries
● Send transactional emails and order confirmations
● Improve and optimize our Site and services
● Detect and prevent fraud or unauthorized activity
● Comply with legal and regulatory obligations
● Send marketing communications (only if you have opted in)
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
● Enable essential site functionality
● Analyze traffic and usage patterns
● Improve user experience
● Support marketing and advertising efforts
You can control or disable cookies through your browser settings, though some features of the
Site may not function properly.
We do not sell your personal information.
Third-Party Services
Our Site may include links to third-party websites or services. We are not responsible for the
privacy practices of those third parties. We encourage you to review their privacy policies
separately.
Data Retention
We retain personal information only as long as necessary to:
● Fulfill the purposes outlined in this policy
● Comply with legal, accounting, or reporting requirements
● Resolve disputes and enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your
personal information. However, no method of transmission over the internet or electronic
storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
● Access the personal information we hold about you
● Request correction or deletion of your information
● Opt out of marketing communications
● Restrict or object to certain data processing activities
To exercise your rights, contact us using the information below.
ehoimailole@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. Updates will be posted on this page with a revised effective date.
